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Library Instruction: InfoLit FAQ

FAQs Introduction

This page is formatted to answer questions that have commonly been asked about the Info Lit modules in Canvas. If these do not answer your question please email coeref@uwyo.edu with your questions.

FAQ for TIP

What can I use to teach my students how to do library research now that the TIP modules are no longer available?
The TIP information literacy modules that have been used for the past several years are no longer available or supported by the library. A new set of information literacy tutorials called "InfoLit" replaces TIP. These modules are uploaded to a WyoCourses shell. Quiz results feed directly to the WyoCourses gradebook.
Go to this Tutorials library guide: http://libguides.uwyo.edu/tutorials
Click on the "InfoLit Modules for WyoCourses" link on the left-hand menu. Follow the instructions to import the modules into your Canvas courseshell.
If you run into any problems with the modules, contact coeref@uwyo.edu for assistance.
I'd like to know if the TIPS test is still utilized. If not, is there any substitute exercise I can use for my FYS?
The TIP information literacy modules that have been used for the past several years are no longer available or supported by the library. A new information literacy program the libraries called "InfoLit" replaces TIP.
Go to this Tutorials library guide: http://libguides.uwyo.edu/tutorials
Click on the "InfoLit Modules for WyoCourses" link on the left-hand menu. Follow the instructions to import Credo into your Canvas courseshell.
In addition, the Information Literacy or "L" requirement required under the USP 2003 standards no longer is used by the university. Students now complete the USP 2015 standards. See this link for more information: http://www.uwyo.edu/unst/
If you run into any problems contact coeref@uwyo.edu for assistance.

FAQ For InfoLit Modules

How do I reset the information literacy quiz so I can take it again?

Course instructors are the primary contact to begin the process to reset the information literacy quiz that is in the WyoCourses / Canvas courses. Contact your course instructor by email or in person. However, these instructors cannot reset the quiz; they must contact the vendor.

Be aware that resetting the quiz completely erases the previous grade.

I am a course instructor. How do I reset the Credo information literacy quiz for a student?

I am a course instructor. How do I reset the Credo information literacy quiz for a student?

You must contact the vendor to have a representative reset the quiz module.

The email contact is support@credoreference.com.

The representative will need the student's name, the course number, and the instructor's name.

Turn-around time for resetting the quiz is very fast during normal weekday business hours. After normal business hours (8-5) and on weekends, the quiz will be reset on the next business day.

Resetting the quiz completely erases the previous record of the student's score.

The buttons to move forward on the Credo information literacy quiz are not working! Help!

Because of the way the quiz is imported into the Canvas system, certain buttons within the quiz do not work. The problem you are experiencing is usually caused by trying to click on the button that appears in the "Introduction" slide of the information literacy module rather than the button in the Canvas system. Try scrolling down the webpage a little bit to see if there is another button to click and move ahead in the quiz.

Be aware that once you move past the "Introduction" slide, the buttons within the quiz will again work. You can use these buttons to complete that module of the quiz. If you encounter a button that does not click, you have probably reached another "Introduction" section of a new module and will need to scroll down to click the Canvas button.

We are working to try and resolve these issues.

My students are having problems with the Credo information literacy quiz in WyoCourses / Canvas. What can i do to fix this problem?

Because of the way the quiz is imported into the Canvas system, certain buttons within the quiz do not work. The problem you are describing is usually caused by trying to click on a button that appears in the "Introduction" slide of the information literacy module rather than the button in the Canvas system. Have your students try scrolling down the webpage a little bit to see if there is another button to click and move ahead in the quiz.

Be aware that once students moves past the "Introduction" slide, the buttons within the quiz will again work. They can use these buttons to complete that module of the quiz. If they encounter a button that does not click, they have probably reached another "Introduction" section of a new module and will need to scroll down to click the Canvas button.

We are working to try and resolve these issues. However, there are a few things that an instructor can manage within the Canvas system to prevent the problem.

1. Hide or delete the "Introduction" in Canvas. Use the settings to accomplish this task.

2. Don't copy the Credo module from a previous course shell. Import the module each time into a new shell. Credo modules and information are continually updates and copying the module results in older versions and code being used.

If you are experiencing problems with the Credo quiz or InfoLit modules, you can contact the Instructional Design Librarian (scook13@uwyo.edu) or the vendor of Credo at support@credoreference.com.

 

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